How to Forward Nextiva Calls to Yobi

Stepping out of the office for the day? Enable Call Forward Always to automatically route all incoming calls to Yobi. This is perfect when you're out of the office or on vacation but still want to ensure all calls are handled professionally. Simply disable the feature when you're back to route calls to your office phone again.

Need to redirect only certain calls? Call Forward Selective lets you forward specific incoming calls to Yobi based on predetermined conditions. This feature is ideal when you have particular callers or types of calls that you want handled by Yobi's AI agents while keeping other calls on your regular line.

Already on an important call? Use Call Forward When Busy to automatically route incoming calls to Yobi when you're unavailable. This activates when Call Waiting is disabled and you're on another call, or when your phone is set to Do Not Disturb. You can also forward to voicemail for messages to be retrieved later or handled by team members.

Can't reach the phone quickly enough? Call Forward When Unanswered automatically routes calls to Yobi if they're not answered within your specified number of rings. This is excellent for ensuring calls are handled promptly by Yobi's AI agents rather than going to voicemail, providing immediate assistance to your customers.

Power outage or internet issues? Call Forward When Unreachable ensures business continuity by automatically routing all incoming calls to Yobi when your phone system is offline. This failover protection means your customers can always reach someone, even during technical difficulties.