Proven results
From Overwhelmed Staff to Exceptional Service.
Hospitality businesses were struggling with high call volumes and staff burnout. With Yobi's AI employees, properties deliver 24/7 guest support, increase bookings, and free staff to focus on in-person service excellence. Your AI employee works around the clock, never calls in sick, and speaks multiple languages.
Trusted by Industry Leaders
I am a dentist. I am NOT an AI scientist. I never thought I would be able to customize my AI assistant, 'Cindy' to respond any way I want. But I can! I can't believe how easy they made this.
Yobi is the future of practice management. It handles the busy work so we can focus on our patients.
From student inquiries to parent communications, Yobi handles it all with incredible accuracy. It's like having a dedicated communications team working 24/7.
Everything your business needs to enhance communication and streamline operations.
- 24/7 Availability
- Inbound Calls
- Outbound Calls
- Two-way SMS
- Instagram DMs
- Facebook DMs
- PMS Integration
- Staff Collaboration
FAQ
Frequently Asked Questions
Everything hospitality teams ask about Yobi's AI staff.
What property management systems does Yobi integrate with?
Yobi's AI Integrated plan works with Opera, Cloudbeds, Guesty, Mews, and 15+ other hospitality PMS platforms — keeping reservations, room availability, and guest data in sync.
Can the AI handle reservations and room bookings?
Yes. Emily takes new reservations, modifies existing ones, processes cancellations, upsells room upgrades, and confirms bookings via SMS or email — all 24/7.
Does Yobi support multiple languages for international guests?
Yes. Yobi speaks multiple languages, so your international guests get a native-quality experience whether they're booking a room or asking about local attractions.
How does the AI handle guest requests during their stay?
Emily answers guest questions about amenities, books spa appointments and dining reservations, handles housekeeping requests, and routes urgent issues to the right staff member instantly.
Can I customize Yobi to match my hotel's brand and tone?
Yes. Every AI employee is trained on your property's voice, policies, and FAQs — so guests feel like they're talking to a member of your team.
What happens during peak check-in or check-out times?
Yobi answers several calls at once and keeps up with messages, so guests aren't left on hold during the busiest moments.
How quickly can I roll Yobi out across multiple properties?
Multi-property deployments typically launch in 2–3 weeks. Each location gets its own AI employee, with centralized reporting for ownership groups.