How to Forward Ooma Business Calls to Yobi

Complete guide to forwarding your Ooma Business phone system to Yobi’s AI agents

Forward your Ooma Business phone calls to Yobi’s AI agents for 24/7 professional call handling.

Setup Instructions

Access Ooma Office Portal

Log into your Ooma Office portal at office.ooma.com to configure call forwarding.

1. Log Into Ooma Office
   Access your Ooma Office admin portal.
2. Navigate to Extensions Go to the Extensions section in your settings.
3. Select Call Forwarding Click on Call
   Forwarding options for your extension.
4. Enter Yobi Number
   Enter your Yobi phone number as the forwarding destination.
5. Set Forwarding Rules
   Configure when to forward (always, busy, no answer).
6. Save Configuration
   Save your settings to activate call forwarding.

Important Considerations

Virtual Receptionist

You can also configure Ooma's virtual receptionist to route calls to Yobi during specific hours.

Ring Group Settings

If using ring groups, ensure forwarding settings don't conflict with group call routing.

Test Your Setup

Call your Ooma number from an external phone to verify calls forward correctly to Yobi.