Billing & Subscription - Complete Guide
Manage your subscription and choose the right plan for your business needs.
Billing And Plans is a settings feature in Yobi where you can manage your subscription and view your plan details. Yobi offers three distinct plans to meet different business needs, from free starter options to enterprise solutions.
Available Plans
Starter Plan
FreeFeatures: Limited access to AI and messaging features
Includes: Access to web chat and basic team features
Best for: Getting your business up and running
Essentials Plan
$19.94/user/month annually
Features:
- Unlimited access to all communication channels
- Social media integration (Facebook Messenger, Twitter DMs, Instagram DMs)
- Phone capabilities (calls and texts)
- Email integration
- Call Recordings included
Note: Usage rates apply to automated AI features
Enterprise Plan
Custom PricingPrice: Personalized pricing based on your unique business needs
Customization:
- Custom usage plans
- Flexible team member limits
- Tailored AI solution customization
Setup Process: Technical team assessment and collaboration to create the ideal solution
Plan Features and Limitations
Feature Availability by Plan
Some features require specific subscription levels:
- Number Porting:Ensure your subscription plan includes the porting feature before requesting number transfers
- Communication Channels:Full access to all channels requires Essentials plan or higher
- AI Features:Usage rates apply for automated AI features on paid plans
Upgrading Your Plan
Upgrade from Starter to Essentials to unlock:
- All communication channels
- Advanced features
- Call recording capabilities
- Full social media integration
Managing Your Subscription
Billing & Plans Settings
Access your billing information through the Billing And Plans section in your Yobi settings to:
- View your current plan details
- Check usage against plan limits
- Access billing information
Annual vs Monthly Billing
- Monthly billing: Standard pricing applies
- Annual billing: Save money with discounted rates
Essentials plan: $19.94/month vs $25/month
Getting Started with Plans
Choosing the Right Plan
- 1.Starter: Begin with the free plan to explore basic features
- 2.Essentials: Upgrade when you need full communication capabilities
- 3.Enterprise: Contact for custom solutions tailored to your business
Enterprise Plan Setup
For Enterprise plans:
- 1.Submit your request with specific business requirements
- 2.Technical team will assess your needs
- 3.Collaborate to create a customized solution
- 4.Receive personalized pricing based on your requirements
Important Considerations
- Usage rates apply to automated AI features on paid plans
- Some features like number porting require specific subscription levels
- Call Recordings are included with Essentials and higher plans
- Annual payment provides significant savings on the Essentials plan
Your Billing & Subscription settings help ensure you have the right plan for your business needs while managing costs effectively.