How to Forward Avaya Calls to Yobi

Complete guide to forwarding your Avaya phone system to Yobi’s AI agents

Set up call forwarding on your Avaya phone system to route incoming calls to Yobi’s AI agents for professional 24/7 coverage.

Setup Instructions

Access Avaya System

Access your Avaya system administrator portal or use your desk phone to configure call forwarding settings.

1. Access Admin Settings
   Log into your Avaya administration interface or use desk phone codes.
2. Navigate to Call Forwarding
   Find the call forwarding settings for your extension.
3. Enable Forwarding
   Enable call forwarding and select the forwarding type.
4. Enter Yobi Number
   Enter your Yobi phone number as the forwarding destination.
5. Save Configuration
   Save your settings to activate call forwarding.

Important Considerations

System Variations

Avaya forwarding setup varies by system model. Contact your IT administrator for specific instructions.

Admin Rights

Some Avaya configurations require administrator access to change forwarding settings.

Test Your Setup

Call your Avaya extension from an external phone to verify forwarding is working correctly.