Richard captures detailed special requests and dietary restrictions during conversations, automatically flagging them for relevant staff. He ensures allergies and preferences are communicated to kitchen, housekeeping, and service teams before guest arrival.

Yes, Richard integrates with your property management system to access real-time availability, rates, and room features. He can process bookings instantly and offer alternatives when preferred rooms aren't available.

Richard maintains an updated database of local attractions, restaurants, events, and services. He personalizes recommendations based on guest preferences, weather, and current events, while providing booking assistance when needed.

Richard can communicate in multiple languages, automatically detecting guest language preferences and providing seamless service in their preferred language, enhancing the experience for international visitors.

Richard identifies upselling opportunities by analyzing guest profiles and preferences. He suggests relevant room upgrades, spa services, dining experiences, and activities at optimal moments during the guest journey.