Integrate Yobi With Instagram
Connect with your Instagram followers and build long lasting customer relationships.
Now you can receive and respond to Instagram direct messages on Yobi!
Book a Demo
For the integration to work correctly, make sure you have:
- Instagram business account or creator.
- At least 1,000 Instagram followers.
- Have your Facebook page connected to your Instagram account.
Connect your Instagram business page
Add a new channel into your Inbox with Instagram direct messages.
Improve Instagram interactions
You or your team can respond to new and existing customers anytime or anywhere.
Never Miss an Opportunity
Never miss out on a question or concerns coming from one of the most popular channels.
Benefits of Yobi's Instagram Integration
AI Teammates
They're a new kind of employee. Fast, capable, insightful and always there to converse with you or your clients.
Book a DemoInstagram Direct Messages
You and your team members can now respond to Instagram direct messages without ever leaving the Yobi App.
Inquiries or Concerns
Improve team productivity by scheduling messages, using snippets, and assigning tasks.
Sidebar
Every channel includes an open audio line that anyone can join for quick, ad hoc conversations.
Improve Relationships
Having all communications in one place allows for the most effective way to communicate and break down barriers between a team.
How to Connect Instagram with Yobi
Login to Yobi
Login to Yobi with your username and password.
Navigate to Instagram Integration
Go to Settings Channels and click Instagram Integration. Or go to this link.
Start the Instagram integration
A window will pop up to start the Instagram integration. Double check and confirm if you are logged in to the correct Facebook account that has Admin access to your Facebook Business page.
Confirm successful integration
A new window will show if the integration was successful. Now you can receive and respond to Instagram direct messages on Yobi!
Team Collaboration
With Yobi you can receive and respond to Instagram direct messages in one app. All customer conversations are viewable/searchable by your entire team. All past conversations are stored under each individual contact.
You can also assign a team member to a conversation, so make sure to add users to your team.