Integrate Yobi With Facebook

Integrate your Facebook business page with Yobi and get your team respond to your clients faster.

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Facebook integration interface

Connect your Facebook page

Create dedicated channels for any project, team, or topic so everyone's in the loop.

Reply to Facebook Messages from Yobi

1:1 messaging, all without needing to open Facebook Messenger—it all happens in Yobi.

Gain More Customers and Traction

Never lose track of important notes, files, conversations again.

Benefits of Yobi Facebook Integration

AI Teammates

They're a new kind of employee. Fast, capable, insightful and always there to converse with you or your clients.

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Facebook Messages

Chat with clients interested in your product or services without ever opening Facebook again.

Tasks

Assign Team members or yourself tasks all in line with the conversation that just took place. Enhancing you client interactions.

Notes

Leave yourself or a team member notes right after the conversation and only seen by you or your team.

Scheduling Responses

Schedule responses for the best time to be in front of your clients.

With Yobi you can send and respond to Facebook Messenger messages in one app

1

Login to Yobi

Login to Yobi with your username and password.

Login to Yobi
2

Go to Settings, then Channels

Go to Settings, thenChannels and click Facebook Integration. Or go to this link.

Go to Settings > Channels
3

Start the Facebook Page integration

A window will pop up to start the Facebook Page integration.

Start the Facebook Page integration
4

Confirm Facebook Admin Access

Double check and confirm if you are logged in to the correct Facebook account that has Admin access to your Facebook Business page.

Confirm Facebook Admin Access
5

Successful Integration

A new window will show if the integration was successful.

Successful Integration

Team Collaboration

All customer conversations are viewable/searchable by your entire team. All past conversations are stored under each individual contact.

Mary may respond to an initial inquiry from your business Facebook page one day. Sara then responds to a follow up question a few days later. Both Mary and Sara will be able to view the entire conversation that the customer initiated both through your Facebook Page and all other forms of communication.

Yobi-1 Assistant

You can also start a conversation with Yobi-1 by typing a message to chat