Customer Chat That Actually Helps
Intelligent chat agent that understands your business, answers complex questions, and seamlessly works with your team to turn website visitors into customers.
Get Started with Chat AgentEvery Frustrated Chat Experience is a Lost Customer
Website visitors have questions, but basic chatbots give robotic responses that drive customers away. Live chat requires constant staffing. Conversations don't connect to your business systems or customer data.
The missed opportunity: Every frustrated chat experience is a potential lost customer.
How Yobi Chat Agent Works
Intelligent Conversation Management
Understands context, remembers conversation history, and provides helpful responses about your products, services, and policies.
Smart Escalation
Knows when conversations need human attention and seamlessly transfers with full context. Team members see complete conversation history and customer background.
Business-Integrated Responses
Accesses real-time information about inventory, pricing, availability, and customer accounts to provide accurate, helpful answers.
Lead Qualification and Routing
Identifies potential customers, asks qualifying questions, and routes high-value prospects to appropriate team members automatically.
Why It's Different
Basic Chatbots
Follow scripts, provide generic responses
Yobi Chat Agent
Understands context, provides specific help
Live Chat Only
Requires constant human staffing
Yobi Chat Agent
AI handles routine questions, humans handle complex issues
Standalone Chat
Isolated from business systems
Yobi Chat Agent
Connected to complete customer and business data
Key Capabilities
Advanced Chat Intelligence
- ✓ Natural language understanding and responses
- ✓ Context preservation throughout conversations
- ✓ Multi-turn conversation handling
- ✓ Sentiment analysis and appropriate tone adjustment
Business Knowledge Integration
- ✓ Product and service information access
- ✓ Real-time pricing and availability checking
- ✓ Customer account and history integration
- ✓ Policy and procedure knowledge base
Lead Management
- ✓ Visitor qualification and scoring
- ✓ Appointment scheduling integration
- ✓ Contact information collection
- ✓ CRM integration with lead routing
Chat Agent Scenarios
Product Inquiries
"What's the difference between your basic and premium services?" Agent explains features, pricing, and helps customer choose the right option.
Support Questions
Existing customer asks about their account status. Agent accesses their information, explains current situation, and resolves simple issues instantly.
Lead Qualification
Visitor shows interest in services. Agent asks qualifying questions, determines fit, and routes qualified leads to sales team with complete context.
Add Chat Agent to Your Website
Embed our intelligent chat widget on your website and let your Chat Agent engage with visitors 24/7 - turning browsers into customers.
Intelligent Conversations
Your Chat Agent speaks through the widget with natural, helpful responses that understand context and provide real solutions to visitor questions.
Seamless Team Handoff
When human expertise is needed, your Chat Agent smoothly transfers the conversation to your team with complete context and conversation history.
24/7 Availability
Your Chat Agent never sleeps, ensuring every visitor gets immediate, helpful responses regardless of time zone or business hours.
Chat Agent
Online now
Hi! I'm your Chat Agent. How can I help you today?
What services do you offer?
We offer AI-powered customer service solutions including voice agents, chat agents, and business automation. Would you like to know more about any specific service?
Ready to Turn Visitors Into Customers?
Join thousands of businesses using Yobi Chat Agent to provide intelligent customer support and convert more visitors.